Privacy Policy

Velkibd's Privacy Policy — Your Data Is Secure

The information you share with velkibd is treated as a trust. On this page, we clearly explain how your data is collected, where it is stored, and whether it is ever shared with third parties.

Last Updated: January 2026
SSL Protection
256-bit Encryption
No Data Sales
Never
Secure Storage
Encrypted Data
Your Control
Data Deletion Option
256-bit
SSL Encryption
0%
Data Is Never Sold
24/7
Data Monitoring
GDPR
International Standards
Our Commitment

Why is your data safe with velkibd?

Velkibd treats every member's privacy with the utmost importance. Our technology and policies keep your data protected at all times.

End-to-End Encryption

Every piece of your data on velkibd is protected with 256-bit SSL encryption. From registration through to payment, all activity runs through encrypted channels — completely out of reach from hackers.

Your Data Is Never Sold

Velkibd never sells or rents your personal information to third parties under any circumstances. Your name, mobile number, and email are kept strictly confidential.

Secure Data Storage

All data is stored on secure, internationally certified servers. velkibd conducts regular security audits and proactively identifies any potential risks before they arise.

You're in Control of Your Data

Velkibd members can view, correct, or request deletion of their stored data at any time. Your data belongs entirely to you.

GDPR & International Standards

Velkibd complies with international privacy laws. Our policies are aligned with GDPR and various other international data protection regulations.

No Unwanted Communications

Velkibd does not send any marketing messages without your consent. You can opt out of notifications and promotional communications at any time.

This Privacy Policy applies to all services on the velkibd platform. By creating an account on velkibd, you agree to this policy.

1

What Data We Collect

Velkibd only collects data that is genuinely necessary to provide our services. Requesting unnecessary information goes against our policy. The types of data we may collect are described below:

Personally Identifiable Information

  • Full name (as provided during registration)
  • Date of birth (for age verification)
  • Mobile number (for OTP verification and communication)
  • Email address (for account-related communications)
  • National ID or passport number (for KYC verification)

Financial Information

  • Mobile banking account number (bKash, Nagad, Rocket)
  • Deposit & Withdrawal History
  • Transaction date and amount

Automatically Collected Information

  • IP Address & Device Type
  • Browser & Operating System Information
  • Time spent on the platform and pages visited
  • Gaming History & Betting Patterns

Financial information is never stored in full. Payment-related data is always kept in a masked format.

2

How Your Information Is Used

Velkibd uses collected data only for specific, transparent purposes. The table below outlines exactly how each type of data is used.

Data Type Purpose of Use
Name & Date of Birth Identity Verification & Age Confirmation
Mobile & Email Account communications, OTP delivery, and important notices
Payment Information Deposit & Withdrawal Processing
IP & Device Information Security monitoring, fraud prevention
Gaming History Responsible gaming monitoring, service improvement
NID / Passport KYC verification and compliance with legal obligations

Velkibd never sells your data to marketing companies and does not send promotional messages without your consent.

3

Data Retention & Storage Duration

Velkibd retains your data only for as long as it is needed to provide our services or as required by law. Retention periods for different types of data are outlined below:

  • Account Information: For the duration of account activity and up to 5 years after closure.
  • Financial Transaction Records: 7 years, in accordance with international financial regulations.
  • KYC Documents: 5 years after verification.
  • Gaming Log: Retained for up to 3 years.
  • Support Conversations: Deleted after 2 years.

Data may be retained beyond the standard period if required by a lawful request from law enforcement authorities.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified from it in any way.

4

Sharing Information with Third Parties

Velkibd does not generally share your information with anyone. However, in certain limited circumstances, some data may be shared with trusted service providers:

When Data May Be Shared

  • Payment Processors: Necessary information is shared with bKash, Nagad, or Rocket to process deposits and withdrawals.
  • Game Providers: Minimal data may be shared with software partners for the purpose of operating games.
  • Legal Authority: In the case of a court order or government investigation.
  • Anti-Fraud System: Anonymized data may be shared with fraud detection services.

All third parties with whom data is shared are bound by velkibd's privacy agreement and held to the same standards.

Velkibd does not share any data with advertising companies, data brokers, or marketing agencies — that is our commitment.

5

Cookie Policy

Velkibd uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Login sessions, security Cleared at end of session
Performance Cookies Page load speed monitoring 30 days
Functional Cookies Language preferences, layout settings 1 Year
Analytics Cookies User Behavior Analysis 6 months

You can delete or disable cookies from your browser settings at any time. However, disabling certain essential cookies may cause some features of the platform to not function properly.

6

Your Rights

Velkibd believes every member has full rights over their personal data. Your rights are outlined below:

1
Right to Access

You can request a copy of the data velkibd holds about you at any time.

2
Right to Rectification

You can request corrections to any inaccurate or outdated information.

3
Right to Erasure

After account closure, you may request the deletion of your personal data.

4
Right to Restrict Processing

You may request that we stop using your data for a specific purpose.

5
Right to Data Portability

You can export your data in a machine-readable format.

6
Right to Object

You can raise an objection to any method by which your data is used.

To exercise any of your rights, email us at: support@velkibd.ws — We will respond within 72 hours.

7

Security Measures

Velkibd uses industry-leading technology to protect your data. Our security framework is built across multiple layers, so if one layer is compromised, the remaining layers continue to ensure your protection.

  • 256-bit SSL/TLS Encryption: All data transmissions are carried out over encrypted channels.
  • Two-Factor Authentication (2FA): Extra verification required for account login and critical transactions.
  • Firewall & DDoS Protection: Advanced firewall systems to protect servers from external threats.
  • Regular Security Audits: Regular penetration testing conducted by third-party security experts.
  • Real-Time Monitoring: Suspicious activity is detected and blocked in real time.
  • Data Backup: Regular encrypted backups of all data are maintained.

Never share your account password with anyone. No velkibd employee will ever ask for your password.

If you notice any security issue or suspicious activity, please notify our support team immediately.

8

Children's Privacy

Velkibd is strictly for users aged 18 and above. We do not collect information from or provide services to anyone under the age of 18 under any circumstances.

  • Age verification is carried out at the time of registration.
  • Age verification via KYC documents is carried out in cases where there is reasonable suspicion.
  • Any account identified as belonging to a minor is immediately suspended and all associated data is permanently deleted.

If you believe a minor is using velkibd, please support@velkibd.wsto let us know.

9

Policy Changes

Velkibd may update this Privacy Policy when necessary. For any significant changes, we will notify you through the following methods:

  • An update notice will be sent to your registered email address.
  • A pop-up notification will be displayed upon logging in to the platform.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Members will be notified at least 48 hours before any changes take effect. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

Keep email notifications enabled on your account to stay updated on any changes to the Privacy Policy.

10

Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy, don't hesitate to reach out. The velkibd privacy team is always here to help.

  • Email: support@velkibd.ws
  • Live Chat: Log in to the platform and reach us via live chat
  • Response Time: Usually within 12–24 hours

For more information, visit our FAQ Page View or Terms & Conditions Read.

Your privacy is our top priority. We're always here to help with any concerns you may have.

Responsible Gaming

Play in a safe environment and enjoy the experience

Your data is completely secure with velkibd. Register today and join Bangladesh's most trusted gaming platform.

For users aged 18 and above. Please play responsibly.

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